50 Years Of Driving Progress12/10/19
MD Message - Time flies, this is my 17th month in Malaysia since I first came on board in August 2018. It has been a very fruitful year for me, and Volvo Trucks Malaysia.
I have made few rounds of visits to all Volvo Trucks dealership, and met the key customers from each respective region.
I am extremely pleased to be part of Volvo Malaysia team, and given the opportunity to learn the different culture and way of doing business in Malaysia. I really enjoy visiting customers and get to know more about your operations, success and challenges. The transportation market here is highly competitive and developed; the business requirement varies quite a bit according to industry application and geographic region. Nevertheless, what remains consistent is that we need to be a reliable business partner to offer high quality products and services to support your business growth.
2019 is a special year for Volvo Trucks Malaysia: we are celebrating our golden jubilee in Malaysia. Volvo Trucks was in fact the first truck brand to enter the shores of Malaysia way back in 1969. We have set our footage and established ourselves as the market leader in the prime mover segment for 7 years in a row now. That comes with the strong support we received from our valued business partners over the years. We are very grateful to be part of your growth journey and reach the position of where we are today. It is such as wonderful experience to be able to celebrate our success in Malaysia with all of you.
In commemoration of our 50th anniversary celebration, we have introduced a few special offers: starting with the extended 300,000km truck warranty, a special interest rate program at 2.88% per annum for new truck purchase, and the launch of “Uptime Promise” during the Malaysia Commercial Vehicle Expo (MCVE) in June. Market Malaysia is the first in this region to launch this value-added service to our Gold Service Agreement customers in offering monetary compensation if we cannot get your breakdown trucks back on the road beyond 12 hours.
Having safety as our core value, we need to play our part role in reducing road accidents and fatalities in Malaysia. We have also introduced the Active Safety package, which offers features to support drivers to have better steering control, prevent blind spots, and to track lanes.
We have also introduce an improved version of our trucks that aims to reduce fuel consumption by up to 3% through a combination of hardware and software enhancement, and the new technology called Volvo Torque Assist (VTA). We are doing continuous improvement to help customers reducing fuel costs, noting that it is one of the major cost elements for transport operators.
Giving back to society, by helping to improve quality of life and preserving environment is what Volvo group believes, and in line with our core values. Last year, we received the Seasonal Gift with the aim to donate a multi-purpose truck to Kechara Soup Kitchen Society (KSK) for the purpose of food collection and distribution, mobile clinic and mobile space for educational activities for poor communities in the rural areas. The seasonal Gift is Volvo Group’s global corporate social responsibility carried out annually around the globe, with the key objective to creating better welfare and prosperity for local communities by supporting meaningful social causes. We are working the industry partners to make this as the Truck Community Gives Back Initiative, and we welcome your participation in making this charitable course a successful one. This is the second time Volvo Malaysia is awarded with the Seasonal Gift, after the Bario Project in Sarawak to build 5 eco-shelters and fire pump to preserve the long house in 2018.
This year, we are changing our publication of the Uptime Magazine into the electronic format – the Uptime E-newsletter, to join the bandwagon of the growing trend in digital marketing and allow us to reach all of you in a more effective manner. We hope you like this new design, and enjoy your read!
Moving forward into 2020, we will have more new introductions and promotions to support your business in terms of boosting productivity, efficiency and profitability. We aim to be your preferred business partner for the transport operators, and continue to offer excellent customer service and quality to all of you.
Once again, thank you for the trust that you have in Volvo Trucks!