A recent ceremony to mark the handover of the new trucks was held at Volvo Trucks dealership in Prai. So far, 20 units have been delivered and the remaining 18 units are slated for delivery in two months’ time in January next year. Once all trucks are delivered, LTS Group would have owned a total of 80 Volvo trucks in its current fleet of 280 prime movers.
The purchase of the new Volvo FM prime movers has enabled LTS Group to begin performing its fleet replacement exercise to achieve more efficiency and to lower operating costs. The new trucks will be used for container haulage business for LTS Logistics (PG) Sdn Bhd, for both long and short haul deliveries of cargos.
Mitch Peden, Managing Director of Volvo Malaysia said, “The delivery of the trucks fulfills Volvo’s commitment in helping LTS Group on achieving more productivity, competence and safety, as the Volvo FM offers the highest levels of flexibility and transport efficiency. All these are crucial for boosting profitability and business growth for our customers.”
All the new Volvo FM trucks purchased by LTS Group are fitted with Volvo’s proprietary telematics system called Dynafleet and are covered under Volvo Gold Service Agreement which inludes the benefits of Volvo Uptime Promise.
Dynafleet helps customers achieve greater profitability and efficiency through three key service areas which are fuel and environment, positioning and messaging. The on-board Driver Coaching function provides essential fuel saving tips to the driver. Meanwhile Volvo Uptime Promise is the only feature in the industry in Malaysia that compensates customers monetarily for certain duration of downtime.
Lee Kah Chye, Group CEO of LTS Group shares, “As a logistics company which started 45 years ago and since then has been serving the needs of hundreds of clients throughout Malaysia, we have definitely gone through many market changes and seen new developments in the industry.
“We understand that the industry needs to evolve for businesses like ours to grow. That is why our approach now is to be a forward-thinking transportation company that is willing to invest into technology and innovation, in terms of integrated logistics system, warehouse management system, telematics, and RFID tracking system for our goods. This is the reason for our purchase and we look forward to putting to good use Volvo’s Dynafleet to help us increase our effectiveness.”
Lee also added that his company’s satisfaction with Volvo Trucks’ aftermarket support has prompted them to take up the Volvo Gold Service Agreement with Uptime Promise for all the new trucks.
Volvo Trucks’ Uptime Promise is a unique feature which provides monetary compensation to customers who has a truck on a breakdown time that exceeds Volvo Trucks’ committed time to put the truck back on the road. More than financial compensation for truck downtime, Uptime Promise also offers benefits including safe and dependable repairs carried out by highly skilled Volvo technicians, minimum loss of time and income, and maximum truck uptime.
Peden commented, “Volvo Uptime Promise is designed to give customers extra protection against unplanned standstills and is offered as part of our continuous customer satisfaction enhancement effort. We would like to thank LTS Group for their loyalty, trust and support to Volvo Trucks. We believe this truly highlight our valued relationship with our customer and we will support them whenever and wherever it is needed.”
Among the Volvo FM’s cabin features include a spacious and ergonomically designed cabin, a clearly laid out dashboard with all the buttons, controls and functions within convenient reach, and adjustable seat for improved driving position and lumbar support.
“While the Volvo FM is productive and economical for the customer, it also offers the driver a comfortable new working environment and enhanced safety,” said Peden.
The Volvo FM also features the ground-breaking Volvo Dynamic Steering system that boosts the truck’s first-class driving properties.
Set up in 1974, the business of LTS Group first started with only one truck driven by the founder himself. Over the years as business grew, the company started purchasing heavy-duty trucks, which led it to become a Volvo Trucks’ customer 18 years ago by owning the Volvo FM10 model. Today, the company employs more than 500 staff and has a huge fleet size of trucks including rigid trucks and trailers.